Contact WebsiteDownOrNot
Questions, feedback, bug reports or partnership ideas — we read every message and usually reply within 24–48 hours.
Get in touch
The fastest way to reach us is by email at hello@websitedownornot.com. Pick the topic that fits your message and include the details below so we can help you faster.
Include the domain you checked, your browser/device, and a screenshot if possible.
Tell us how you use the checker and what would make it more useful for you.
Read the free API docs first — then ask us anything about integration or fair use.
Partnerships, press mentions and advertising inquiries are always welcome.
Before you write — quick answers
- "The site says UP but I can't load it." That usually means the problem is local — your network, DNS cache, VPN or browser. The fix guide under every result walks you through it.
- "The site says PROTECTED." The website is hiding behind anti-bot protection (Cloudflare, Akamai). It is almost certainly fine for normal visitors.
- "Is this site down right now?" Run a fresh check or look at the live outage board on the homepage — results update in seconds.
What we can't help with
We are an independent diagnostic tool and are not affiliated with the websites you check. We cannot fix individual internet connection issues, recover lost accounts, or resolve hosting problems for third-party sites. For those, please contact the website's own support team or your internet provider.
While you're here
Run a live check or learn how our diagnostics work.